Choose one of the professional scenarios provided in Blackboard under the Course Info tab, or click here to view them in a new window.
Write a Block Business Letter from the perspective of company management. It must provide bad news to the recipient and follow the guidelines outlined in Chapter 7: Delivering Bad-News Messages in BCOM9 (pages 116-136).
The message should take the block business letter form from the example provided on page 123 of the eBook; however, you will submit your assignment to the online course shell.
The block business letter must adhere to the following requirements:
- Address the communication issue from the scenario.
- Provide bad news from the company to the recipient.
- Concentrate on the facts of the situation and use either the inductive or deductive approach.
- Assume your recipient has previously requested a review of the situation via email, letter, or personal meeting with management.
- Include the proper introductory elements (sender’s address, date, recipient’s address). You may create any details necessary in the introductory elements to complete the assignment.
- Provide an appropriate and professional greeting / salutation.
- Single space paragraphs and double space between paragraphs.
- Limit the letter to one page in length.
- Clarity / Mechanics:
- Focus on clarity, writing mechanics, and professional language/style requirements.
- Run spell/grammar check before submitting.
This course requires use of Strayer Writing Standards (SWS). The format is different than other Strayer University courses. Please take a moment to review the SWS documentation for details.
Assignments must be submitted through the online course shell only.
The specific course learning outcomes associated with this assignment are:
- Plan, create, and evaluate professional documents.
- Write clearly, coherently, and persuasively using proper grammar, mechanics, and formatting appropriate to the situation.
- Deliver professional information to various audiences using appropriate tone, style, and format.
- Analyze professional communication examples to assist in re